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The VeinCare Centre Response to COVID-19

Updated 15th June, 2022

Our COVID-19 Policy

Patients and Visitors - Face Masks are Optional

Since 1st April 2022, face masks are no longer a legal requirement in England and recent guidance from NHS England Guidance is that universal face masking is no longer required in healthcare settings. 

However, we have a person-centred approach to face masking. We understand that some of our patients may still be nervous about COVID. So, if you wish to wear a mask in our clinic, we will provide you with one. If you choose not to, we no longer ask you to wear one. 

We do ask you not to attend if you have repiratory symptoms (cough, runny nose, sneezing, sore throat) or if you feel unwell. We do continue to ask everyone entering the clinic to gel their hands.

These measures apply not only to patients entering and leaving the clinic, but also to members of staff, tradesmen, contractors and all visitors. If someone is coming with you to your appointment, please ask that person to read the information on this page.

If there is any information on this page you would like to discuss, please do not hesitate to contact us ,

Members of Staff

The Members of the Clinical Team have decided to wear masks in certain situations and we will explain these to you when you arrive. We choose to wear a mask when it is not possible to maintain 2 metre social distancing during your appointments.

For these reasons, the doctor examining you may wear a mask and the nurses in the treatment room may also wear a mask.

If there is a reason why this may be difficult for you please let us know. We may be able to modify our practice (for example by wearing a transparent shield for those who lip read).


All members of staff have received 3 doses of the COVID vaccine: 2 Primary Doses and the Booster Vaccine. We come to work only when we ourselves feel well. 

We continue to regularly wash our hands with soap and water or an alcohol-based hand gel, in line with National Guidance

The Clinic has an air-filtration and ventilation system. All the clinical rooms, the vein treatment room and the office now have separate ventilation systems with medical grade filters. Air is brought into each room from outside after being filtered and either warmed or cooled and then after the air has circulated, it is vented out of the room and fresh air brought back in. Air does not mix between rooms and in this way, the risk of airborne transmission of the COVID-19 or any other respiratory virus between staff and patients is minimised.

We continue to have a strict cleaning regime. Therefore, when you arrive, you can be assured that you can touch any surface with confidence.

Bringing Someone With You

You are welcome to bring someone with you to your appointments.  We are unable to admit children to the clinic (under 18 years).

We do not provide reading material, but the person with you is welcome to bring something and take it away when you both leave.